Verizon Fios
My First issue with FIOS
0Well, ok I am not 100% sure it has anything to do with FIOS specifically, but the timing sure is right. Ever since I converted my old Verizon phone service to FIOS, my uncle in Italy cannot call me. I think the call is routed all the way here to the US, but he hears the Verizon Lady telling him the number he has dialed is not in service. To top things off he still gets charged for the call. To Verizon’s credit they did raise this issue to their second level swithing support people who assured me that everytihng was fine on their end and this must be an issue with the Italian telco. If that is the case why are they getting the Verizon lady? This is a deal breaker for me, if I can’t get this to work I might have to take up Comcast’s offer to pay for my cancellation fee and go back to them with my tail between my legs.
Fios is available in Malden!
1Finally. Just for some background I got a letter asking me to preorder Verizon Fios services last July. I was told then then in about 6 weeks an installer would be coming out. Well, its is now 13 months later and its finally going to happen. The town I live in, Malden, Massachusetts granted Verizon a franchise licenses in April. I beleive one of the requirements was that Verizon offer services to everyone and not cherry-pick neighborhoods as had happened in other cities and towns around here. My install date is in a few weeks.
Now, a few words of warning, the first time I went to order online I selected all my packages, hit enter, got assigned an install date, then started getting “Sorry, we cannot complete this transaction” errors. I tried again the next day and I was able to place the order. Then I started reading forums and blogs about Fios, and realized that the price quoted during the online ordering was way to high. Apparently there are bundle prices available, so I called up Verizon and for $130ish I will get
Unlimited local/long distance – Call Waiting – Voicemail
20/5 Internet
Every Channel except the premium movie channels
1 Cable Card
1 HD/DVR (no charge on this for a year)
That is about what I pay now for just cableTV and internet, so I get phone server pretty much for free. I think I am going to call Comcast and give them a chance to give me a better deal, I love capitalism.